Norton Anti-Virus and Office

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If you use Norton Anti-Virus, please read this:

Latest Information on Using Microsoft Office with Norton Anti-Virus.

Here's an alternate link to the same information

and follow the links to other information listed on the same page.

Norton AntiVirus includes an option called the "Office Plug-in" and this option, if activated, can cause many problems with Office installation and operation. You'll want to disable it.

Disabling NAV doesn't disable the plug-in; you need to go a step further. In NAV go to Options. In the Miscellaneous section turn off "Enable Office Plug-in".

Some NAV versions (CE for example) don't include the Office Plug-In, but a previously installed version of Norton AV may have left the Office Plug-In DLL installed, registered and active.

Use Windows Explorer to search for: officeav.dll

If you find it, click Start, click Run and type this:

regsvr32 /u "\officeav.dll"

then click OK

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