Problems adding add-ins

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Problem

You've created an add-in but it won't install properly on your computer or someone else's.
Or you've downloaded an add-in but can't get it to install.

Solution

The usual reason for this type of problem is security settings. If you have your PowerPoint macro security set to High or above, add-ins can't install themselves.

Choose Tools, Macro, Security and choose Medium or Low. Don't worry, you'll only leave it set there long enough to get the add-in installed. Unless you know that the add-in is digitally signed, go to the Trusted Sources tab and put a checkmark next to "Trust all installed add-ins ..."

Close the Security dialog box, then quit and restart PowerPoint.

Now try adding the add-in according to the developer's instructions (or use Tools, Add-ins and click Add then browse to the add-in's .PPA file and add it).

Finally, choose Tools, Macro, Security and set it back to High or better if you like.

If that doesn't help and you're using PowerPoint 2002 or higher, choose Help, About Microsoft Office Powerpoint and click "Disabled Items ..."

If your add-in is listed there, click its name then click "Enable" to re-enable it.

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